Guides for Prosper homeowners dealing with water

If water is moving right now, start with the first-hour guide. If nothing is dripping but something seems off, the slab leak signs and AC overflow guides help you narrow it down. When the immediate problem is over and paperwork begins, read about Texas insurance claims and the state's mold rules. And in the fall, before the first cold front, go through freeze preparation.

These guides are general information. They do not replace a look at your house by a qualified person, or your policy wording, and where a rule matters we point to the agency that publishes it so you can read it yourself.

Guides are based on public sources from agencies such as the EPA, the Texas Department of Insurance and TDLR, and they are checked against those sources before publishing. They cannot see your house. If a guide conflicts with what a qualified person tells you after looking at the actual damage, ask them to explain the difference.

Spring is a good time for the AC overflow guide, and fall suits the freeze checklist.