Privacy policy
This policy explains what information Water Damage Restoration Prosper handles when you use this website or call a number shown on it. In short: this is a call-in service, with no forms and no outbound marketing.
Summary
Who we are
- Site operatorWater Damage Restoration Prosper, operating waterdamagerestorationprosper.com
- Effective dateNovember 3, 2026
- Last updatedNovember 3, 2026
- How to reach usBy calling the number shown on this site
Scope
What this policy applies to
This policy covers this website and calls placed to a number displayed on it. It does not cover the independent contractor you speak with once connected, who handles information under their own practices, nor third-party websites this site links to.
Collected
Information we may handle
- Call detailsCall records such as the calling number, time, duration and general location, handled by the call-routing provider. Calls may be recorded where the law permits, with any required notice given on the call.
- Your words on the callAnything you tell the contractor, such as your address and the problem, goes to the contractor you are speaking with.
- Website logsStandard technical logs kept by the hosting provider, such as IP address, browser type and pages requested.
Not collected
What this site never gathers
- This site has no contact forms, accounts or sign-up lists
- We do not ask for payment details
- We do not collect email addresses or contact details for later contact
Use
What information is used for
- To route your call to a contractor who takes calls for your area
- To confirm calls were connected, measure call quality and settle accounts with partners
- To keep the site secure and working
- To meet legal obligations
Call-in only
No outbound contact from this service
This service is call-in only. Calling does not give us permission to call, text, email or market to you, and we do not pass your details to anyone so they can contact you later. Anything arranged after your call is agreed between you and the contractor during that call.
Sharing
Who receives information
- With the contractor connected to your call, through the call itself
- With service providers who run call routing and hosting
- With partners, in the form of call records, as needed to account for referrals
- When the law requires it
- We do not sell personal information
Retention
Retention and security
Call records and logs are kept only as long as reasonably needed for the purposes above and to meet legal obligations. Reasonable safeguards are used, although no system is perfectly secure.
Your rights
Your privacy choices
Depending on where you live, including under the Texas Data Privacy and Security Act, you may have rights to ask what personal data is held about you, to correct it, to delete it or to opt out of certain uses. To make a request, call the number shown on this site. We respond within the time the applicable law requires and will not treat you differently for making a request.
Other
Children, links and changes
This site is not directed to children under 16, and we do not knowingly collect their information. Links to other sites are provided for information, and those sites have their own policies. We may update this policy and will change the date above when we do.
Texas
A note for Texas residents
If you live in Texas, this policy is meant to be read together with any rights Texas law gives you. We do not sell personal information, and we do not use the site to build marketing lists. If you think we hold information about you that is wrong, call the number on the site and ask.